The client
Kimia is renowned as a quality supplier, consolidator and trader of premium solvents, pharmaceutical and cosmetic ingredients.
Their Issue
Their internal system had been built for domestic use. It did not work for international orders and did not allow them to print all the necessary documentation for export orders.
What was done
We worked closely with Kimia to align Exportmaster with their internal system. This included:
- redesigning documentation
- setting up data imports, and
- providing other users with all the information and training they needed
The Results
Kimia is now able to deliver both bulk and smaller shipments around the world with no worries about the documentation being correct.
“I have been working with Exportmaster for almost 7 years and I can honestly say it is the best program I have ever used. The team are very responsive and always ready to help. The communication is excellent”
Adel Inoka, International Customer Service Executive
Functionality Used
Custom Workflows
Part Orders
Hazardous Data Processing (DGN)
Dashboards
Email Templates